A colourful visit in Paris, June 2007

SFR is outsourcing 3 contact centers which triggered social protests on the day of our visit in Paris. Another sign of financial pressures in the telecom industry. Whether we like it or not, basic mobile telephony services are becoming a commodity with a huge pressure to continuously reduce costs and consolidate. On that day we had good discussions on 3G services, this is the only way to add value and indirectly protect jobs.