Spent two days visiting operators and reviewing their 3G video services deployment experience. Very professional exchanges. And also great food, beer arranged by our colleagues from HP Germany. We had the presence of Pedro Quintas from Collab who shared his experience with 3G video contact centers in Portugal, Spain and the impact as a new marketing and support services. I've recorded some of his key points below.
Blue Ocean strategies in telecom from around the world
The content, information and opinions shared on this blog are mine and do not reflect information from my current customers. Claude Florin. claude@florin.ch
